VIVID INSIGHT
Browse Vivid Custom Fields Export for Shopify documentation
Guide

Pricing, billing, and support

The $4.99 monthly Shopify plan, 7-day free trial, entitlement behavior, support contact, and feedback guidance.

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Vivid Custom Fields Export for Shopify

Pricing

  • $4.99/month.

  • 7-day free trial after plan approval.

  • Billing and plan approval are managed through Shopify App Pricing.

  • No free-forever tier.

Access after plan selection

The app checks the current Shopify subscription when you enter the app and before Analyze or Download. If Shopify cannot confirm entitlement temporarily, the app fails closed and offers Retry instead of treating the problem as a missing subscription.

Support

Email info@vividinsight.xyz for product help, billing questions, or an unsupported export workflow.

Include a concise description, the approximate UTC time, the selected date range, expected and actual behavior, and sanitized steps to reproduce. Do not send Shopify tokens, customer information, order contents, custom-field values, or an unredacted CSV.

Product feedback

For a feature idea, explain what you are trying to export, how you use the exported file, and what is missing from the current export. Feedback guides the roadmap but does not promise custom development or a delivery date.